Fried Frank was named a Client Service Strategist Leader as part of BTI Consulting Group's 2017 Brand Elite rankings report. The report identifies law firms that have made changes to improve client service and is based on independent research compiled by BTI, which includes feedback from clients who note firms' selective use of client feedback, improved communication, more reaching out for client preferences, increase in firms anticipating needs, and offering proactive advice.
To see the full list of recognized Client Service Strategists click here.
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